Shipping policy

Shipping Policy

Effective Date: October 4, 2026

Orders are processed very quickly—often within 1–2 hours of being placed.
Most orders are processed and shipped the same business day if placed before 12:00 pm PST
Orders placed after the cutoff, on weekends, or holidays will be processed the next business day.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high shipping volumes.

Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates are provided by the carrier and may take up to 24–48 hours to update.

Customers are responsible for entering the correct shipping address at checkout.
Because orders are processed quickly, we cannot guarantee address changes after an order is placed.
If an incorrect address is provided and the order is returned, additional shipping fees may apply.

Due to our fast fulfillment times, order changes or cancellations are not guaranteed once an order is placed.
If your order has already been processed or shipped, we are unable to modify it.

Once an order has been handed off to the shipping carrier, we are not responsible for delays, lost, or stolen packages.
If your tracking shows delivered but you did not receive your package, please:
- Check with neighbors or your local delivery office
- Contact the carrier directly to file a claim

We will do our best to assist you, but we cannot guarantee replacements or refunds for carrier-related issues.

If your order arrives damaged, please contact us within 48 hours of delivery with:

We will work with you to resolve the issue.

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page with an updated effective date.